Lighthouse EverLucent Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex (including pregnancy, sexual orientation, and gender identity), or any other protected status. I do not exclude people or treat them differently because of these characteristics.
Services I provide
- Free aids and services to people with disabilities to communicate effectively with me, such as written information in accessible electronic formats.
- Free language services to people whose primary language is not English, such as qualified interpreters and written information in other languages.
If you need these services, contact hello@lighthouseeverlucenthealth.com before your visit so I can arrange them.
Filing a grievance
If you believe Lighthouse EverLucent Health has failed to provide these services or discriminated in another way, you can file a grievance with my Civil Rights Coordinator:
Mallory Jones, MSN, APRN, FNP-C, CWHS — Civil Rights Coordinator
hello@lighthouseeverlucenthealth.com
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the OCR Complaint Portal, or by mail / phone:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019 (TDD: 1-800-537-7697)
Language assistance taglines
English: Language assistance services are available to you free of charge.
Español (Spanish): Los servicios de asistencia lingüística están disponibles gratuitamente.
繁體中文 (Chinese): 您可以免費獲得語言協助服務。
Tiếng Việt (Vietnamese): Có dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho quý vị.
한국어 (Korean): 무료 언어 지원 서비스를 이용하실 수 있습니다.
Tagalog: May magagamit kang mga libreng serbisyo sa tulong sa wika.
Русский (Russian): Вам доступны бесплатные услуги языковой поддержки.
العربية (Arabic): تتوفر لك خدمات المساعدة اللغوية مجانًا.
Kreyòl Ayisyen (Haitian Creole): Sèvis asistans nan lang disponib pou ou gratis.
Français (French): Des services d'assistance linguistique vous sont proposés gratuitement.
Polski (Polish): Bezpłatnie udostępniamy usługi pomocy językowej.
Português (Portuguese): Serviços de assistência linguística estão disponíveis gratuitamente.
Italiano (Italian): Sono disponibili servizi di assistenza linguistica gratuiti.
Deutsch (German): Sprachunterstützungsleistungen stehen Ihnen kostenlos zur Verfügung.
日本語 (Japanese): 言語支援サービスを無料でご利用いただけます。
فارسی (Farsi): خدمات کمک زبان به طور رایگان در دسترس شما است.