Notice of Privacy Practices
Lighthouse EverLucent Health
Effective Date: December 22, 2025
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Responsibilities
Lighthouse EverLucent Health LLC (“the Practice”) is required by law to:
Maintain the privacy and security of your protected health information (“PHI”)
Provide you with this Notice of Privacy Practices
Follow the duties and privacy practices described in this Notice
Notify you promptly if a breach occurs that may compromise the privacy or security of your PHI
How We May Use and Disclose Your Health Information
We may use or disclose your PHI without your authorization for the following purposes:
Treatment
We may use and share your PHI to provide, coordinate, or manage your medical care. This includes telemedicine visits, prescriptions, referrals, laboratory coordination, and communication with pharmacies or other healthcare providers involved in your care.
Healthcare Operations
We may use PHI for practice operations such as quality assurance, compliance activities, documentation, and administrative functions necessary to operate the Practice.
Legal and Regulatory Requirements
We may disclose PHI when required by law, regulation, or governmental authority, including public health reporting, audits, licensure requirements, or law enforcement requests.
Other Permitted Uses and Disclosures
We may disclose PHI without authorization in limited circumstances, including:
To prevent or reduce a serious threat to health or safety
For public health reporting as required by law
For oversight activities such as investigations or inspections
For workers’ compensation or similar programs as permitted by law
Any other uses or disclosures not described in this Notice will be made only with your written authorization, which you may revoke at any time.
Electronic Medical Records and Communication
All medical records are maintained in OptiMantra, a HIPAA-compliant electronic medical record (EMR) system.
Secure communication may occur via Spruce Health (secure messaging and calls).
Secure email communications containing PHI are sent using Paubox encryption.
Patients are encouraged not to submit medical information through unsecured communication methods.
Your Rights Regarding Your Health Information
You have the right to:
Access your medical records and obtain copies
Request corrections to your health information
Request confidential communications (e.g., specific contact methods)
Request restrictions on certain disclosures where permitted by law
Receive an accounting of disclosures
File a complaint without fear of retaliation
To exercise any of these rights, please contact the Practice using the information below.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
Lighthouse EverLucent Health LLC
Email: mallory.jones@lighthouseeverlucenthealth.com
Phone: 812-625-2280
You may also file a complaint with the U.S. Department of Health and Human Services:
Office for Civil Rights
https://www.hhs.gov/ocr/privacy/hipaa/complaints/
We will not retaliate against you for filing a complaint.
Changes to This Notice
We reserve the right to change this Notice and make the revised Notice effective for all PHI we maintain. The most current version will always be available on our website.
